Adds97 Privacy Policy

1 Introduction

Welcome to adds97. We believe your personal data belongs to you. That is why the adds97 Privacy Policy is designed to give you a clear picture of what data we hold, why we hold it, and how we keep it secure.

This Privacy Policy applies to the adds97 website (adds97.com), mobile app, and all related services. By using adds97, you are considered to have agreed to this Privacy Policy.

Our Privacy Policy aligns with prevailing data protection standards in Bangladesh. We continuously improve our technology and processes to meet international security benchmarks.

2 Data Collection

Adds97 collects two types of data — what you provide directly and what is generated automatically through your use of the platform.

What you provide directly:

• Registration Details: Full name, email address, mobile number, date of birth, and password.
• Identity Verification Details: Copy of National ID, passport, or driving license.
• Payment Information: Mobile banking number (Mobile Banking/Nagad/Rocket). We do not store full bank account numbers.
• Contact Information: What you write in support chat or email.

Automatically Collected Information:

• Log Data: IP address, browser type, access time, and date.
• Device Information: Operating system, device ID, and screen resolution.
• Usage Data: Pages you visited, time spent on site, and games you played.
• Cookies Data: Session cookies and performance cookies (see the section below for details).

3 Use of Information

Adds97 uses the information collected for the following purposes:

Adds97 will not send you any promotional messages without your consent. You can opt out of marketing communications at any time.

4 Data Sharing

Adds97 never sells your personal data to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the limited information needed to process transactions. They are required to comply with adds97's privacy standards.
• Identity Verification Service: Approved third-party services may be used for KYC verification.
• Legal Obligation: Data may be disclosed in response to court orders, directives from government regulatory authorities, or anti-money laundering investigations.
• Business Transfer: If any part of adds97 is sold or merged, your data may transfer to the new owner — however, this Privacy Policy will remain in effect.

5 Cookie Policy

Adds97 uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies we use:

• Essential Cookies: These cookies are required to maintain your login session and ensure security. They cannot be disabled.
• Performance Cookies: Helps us understand which parts of the website are most used. Does not identify individual users.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Marketing Cookies (Optional): May be used to show relevant offers. You can opt out of these at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that doing so may affect how some adds97 features function.

6 Data Security

Adds97 employs multiple industry-standard technologies and processes to keep your data secure:

• SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Firewall & Anti-DDoS: Servers are protected against unauthorized access and cyberattacks.
• Access Control: Only authorized personnel may access specific information.
• Regular Security Audits: Regular penetration testing and security reviews are conducted through third-party providers.
• Two-Factor Authentication (2FA): An added layer of security for your account.

7 Data Retention

Adds97 retains your data only for as long as necessary to fulfil the purpose it was collected for. Retention periods vary by data type:

• Account Information: For the duration the account is active and for a further 5 years after closure (legal obligation).
• Transaction Records: A minimum of 5 years, in accordance with Bangladesh financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Log Data: Typically 90 days to 1 year.
• Support Contact: Up to 2 years after last contact.

After the designated retention period, data is securely deleted or anonymized.

8 Your Rights

You have the following rights regarding your personal data:

• Right to Access: You can find out exactly what information adds97 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request the deletion of your data.
• Right to Restrict Processing: You may request that we stop using your information for specific purposes.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You may object to the use of your data for marketing purposes.
• Right to Withdraw Consent: You may stop the processing of any data provided on the basis of consent.

To exercise any of these rights, please contact our support team. We will respond within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests.

9 Protection of Minors

Adds97 services are intended for users aged 18 and above. We do not knowingly collect data from minors.

• Age verification is carried out at the point of registration.
• Any account identified as belonging to a minor will be suspended immediately.
• Any data found to belong to a minor will be deleted immediately.

10 Policy Changes

Adds97 may update this Privacy Policy from time to time. When changes are made:

• Updated policies take effect from the date they are published on the website.
• For significant changes, we will attempt to notify you via your registered email or mobile number.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• The "Last Updated" date at the top of the page always reflects the most recent changes.

11 Contact

If you have any questions, requests, or complaints regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Support: FAQ Page Visit us or reach out via live chat.
• Response Time: Responses are typically provided within 24–72 hours.

We take all privacy-related requests seriously and do our best to resolve them as quickly as possible.